Why Your Business Should Be Using Press Releases As Part of Your Marketing Strategy
Unless you want your business to be the world's greatest secret, you need potential customers to know about your business....
Business News
Business News – From Newspaper to Internet
News media has evolved a great deal, from newspaper to television, and from television to Internet. Online media has played...
Customer Service Is More Than Just Being Nice To People
Many organizations tackle to the issue of customer service by exhorting their employees to speak with a smile. Be polite....
Good Customer Service is Not Up-selling Customers into Oblivion
The new buzz-word in the Auto Industry for customer service is; Right-Selling, your customer. In other words do not sell...
Customer Services Job
A Customer Services Employee is hired by variety of companies all around the world for different tasks but collectivity one...
Online Press Releases Create Loads of Free Publicity for Your Home Business
Online press releases are one of the fastest and easiest ways to get your home business in front of your...
Empathy Statements for Customer Service Representatives
Showing empathy to customers takes more than words, it also takes imagination. It's not enough to utter a few well...
Customer Service – Going That Extra Mile
Good service is all about providing the customer with an ultimate experience. Of course in business, we are all striving...
Customer Centricity: Begin With Customer Service
One of the basic tenets of Customer Centricity is service. Why? Service is taking action to take care of someone...
Company Policy Does More Damage to Customer Service Than Anything Else
As a customer service consultant I see things across many companies that most companies don't see while working inside the...
Faith And The No List Virus
The No List Virus is spreading rapidly at retail store check out counters across the country. Common responses to customer...
The History of CRM — Moving Beyond the Customer Database
Customer Relationship Management (CRM) is one of those magnificent concepts that swept the business world in the 1990's with the...
