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8 Critical Steps to Establish a Customer Service Culture
  • Business News

8 Critical Steps to Establish a Customer Service Culture

  • Suzannah Hoffman
  • February 22, 2024
  • 0

“Every company’s greatest assets are its customers, because without customers there is no company,”–Erwin Frand During our recent weakened economy, many businesses have seen declining […]

Expectceed – The New Frontier In Customer Service
  • Business News

Expectceed – The New Frontier In Customer Service

  • Suzannah Hoffman
  • February 20, 2024
  • 0

The next time you visit your favorite store, take a moment to think about why you are going there. If you are like many, it […]

Why You Need to Keep Apprised of Local Business News
  • Business News

Why You Need to Keep Apprised of Local Business News

  • Suzannah Hoffman
  • February 16, 2024
  • 0

No matter what the nature of your business, you need to be aware of what is going on in your local economy. Even if you […]

Whatever Happened to Customer Service?
  • Business News

Whatever Happened to Customer Service?

  • Suzannah Hoffman
  • February 14, 2024
  • 0

In the old movie, Miracle on 34th Street, the Macy’s Santa sends customers to rival store Gimbels for products that Macy’s does not have. After […]

How to Use LinkedIn to Build Your Business
  • Business News

How to Use LinkedIn to Build Your Business

  • Suzannah Hoffman
  • February 10, 2024
  • 0

1) When you have significant news in your business – for instance, a big product launch or a joint venture – use LinkedIn to notify […]

Best Business Loans Info: Why Online Lenders Are the Best Place to Search for Business Funding
  • Business News

Best Business Loans Info: Why Online Lenders Are the Best Place to Search for Business Funding

  • Suzannah Hoffman
  • February 3, 2024
  • 0

The good news for modern day entrepreneurs and owners of non-traditional businesses is that traditional banks aren’t the only option for funding now. The best […]

Balancing Customer Service With Cost-Savings Technology
  • Business News

Balancing Customer Service With Cost-Savings Technology

  • Suzannah Hoffman
  • January 28, 2024
  • 0

Typical Challenges Consumers Face and the Necessity of Small Businesses Taking Notice It’s happened to all of us at some point. A problem with our […]

Why Customer Service Outsourcing is Preferred by Many Companies
  • Business News

Why Customer Service Outsourcing is Preferred by Many Companies

  • Suzannah Hoffman
  • January 21, 2024
  • 0

Many large companies selling products and services are outsourcing customer service overseas, mainly to India, the Philippines or China to reduce costs. As overheads costs […]

Customer Service Software – Why Your Online Business Needs It
  • Business News

Customer Service Software – Why Your Online Business Needs It

  • Suzannah Hoffman
  • January 11, 2024
  • 0

If you own an e-biz, you may know that one of the most difficult tasks in an internet business is developing a relationship with your […]

How to Take Customer Service to the Next Level
  • Business News

How to Take Customer Service to the Next Level

  • Suzannah Hoffman
  • January 11, 2024
  • 0

Customer service is a key aspect of business. Without it, or when it’s severely lacking, a business will end up with a bad reputation and […]

AOL Customer Support Number for All AOL Technical Issues Solution
  • Business News

AOL Customer Support Number for All AOL Technical Issues Solution

  • Suzannah Hoffman
  • January 8, 2024
  • 0

AOL Customer support consists of a team of certified & trained professionals who are available 24*7 to assist to meet your needs & desires from […]

Quality of Customer Service is Most Important
  • Business News

Quality of Customer Service is Most Important

  • Suzannah Hoffman
  • December 31, 2023
  • 0

For those of you who are working in a customer service industry, the quality of that customer service itself is the most important aspect of […]

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