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Isn’t That What Customer Service is All About?
  • Business News

Isn’t That What Customer Service is All About?

  • Suzannah Hoffman
  • December 29, 2023
  • 0

Last week I went to a local pharmacy to have a prescription filled. As I approached the prescription counter I noticed a sign beside the […]

Role of Customer Service – Why It’s Important to Your Business
  • Business News

Role of Customer Service – Why It’s Important to Your Business

  • Suzannah Hoffman
  • December 17, 2023
  • 0

Plan to get the financial Data: Blockchain technology usually attends the financial sector, but they could transform the number of industries and range from the […]

Why Your Business Should Be Using Press Releases As Part of Your Marketing Strategy
  • Business News

Why Your Business Should Be Using Press Releases As Part of Your Marketing Strategy

  • Suzannah Hoffman
  • December 8, 2023
  • 0

Unless you want your business to be the world’s greatest secret, you need potential customers to know about your business. There are a few different […]

Business News – From Newspaper to Internet
  • Business News

Business News – From Newspaper to Internet

  • Suzannah Hoffman
  • December 6, 2023
  • 0

News media has evolved a great deal, from newspaper to television, and from television to Internet. Online media has played a large role in taking […]

Customer Service Is More Than Just Being Nice To People
  • Business News

Customer Service Is More Than Just Being Nice To People

  • Suzannah Hoffman
  • November 23, 2023
  • 0

Many organizations tackle to the issue of customer service by exhorting their employees to speak with a smile. Be polite. Never lose your cool. But […]

Good Customer Service is Not Up-selling Customers into Oblivion
  • Business News

Good Customer Service is Not Up-selling Customers into Oblivion

  • Suzannah Hoffman
  • November 21, 2023
  • 0

The new buzz-word in the Auto Industry for customer service is; Right-Selling, your customer. In other words do not sell your customer something they do […]

Customer Services Job
  • Business News

Customer Services Job

  • Suzannah Hoffman
  • November 19, 2023
  • 0

A Customer Services Employee is hired by variety of companies all around the world for different tasks but collectivity one goal. The major reason for […]

Online Press Releases Create Loads of Free Publicity for Your Home Business
  • Business News

Online Press Releases Create Loads of Free Publicity for Your Home Business

  • Suzannah Hoffman
  • November 5, 2023
  • 0

Online press releases are one of the fastest and easiest ways to get your home business in front of your target market. Many times when […]

Empathy Statements for Customer Service Representatives
  • Business News

Empathy Statements for Customer Service Representatives

  • Suzannah Hoffman
  • November 4, 2023
  • 0

Showing empathy to customers takes more than words, it also takes imagination. It’s not enough to utter a few well meant clichés, hoping this will […]

Customer Service – Going That Extra Mile
  • Business News

Customer Service – Going That Extra Mile

  • Suzannah Hoffman
  • November 2, 2023
  • 0

Good service is all about providing the customer with an ultimate experience. Of course in business, we are all striving to create a perfect environment […]

Customer Centricity: Begin With Customer Service
  • Business News

Customer Centricity: Begin With Customer Service

  • Suzannah Hoffman
  • October 29, 2023
  • 0

One of the basic tenets of Customer Centricity is service. Why? Service is taking action to take care of someone else. More importantly, it is […]

Company Policy Does More Damage to Customer Service Than Anything Else
  • Business News

Company Policy Does More Damage to Customer Service Than Anything Else

  • Suzannah Hoffman
  • October 27, 2023
  • 0

As a customer service consultant I see things across many companies that most companies don’t see while working inside the company. o Company Policy One […]

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