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Now the vital question is, how will we get the feedback from the shopper? Many firms make a mistake asking for the shopper’s response through the buying course of. Some might prefer it however some may hate it. E.g. you stroll into McDonalds and before finishing your order; the gross sales guy asks you to fill out a form regarding your feedback. This may seem cool to some, but others who might be in a hurry wouldn’t like this. Search for a method during which both the client and you’ll be joyful ultimately. E.g. Spencer store in India had launched a scheme during which the customer will get a discount code on filling out the feedback form. It’s best to at all times take customer responses significantly and make use of it in a way it might profit both the customer and the business proprietor.

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